Shipping

SHIPPING

Free standard shipping with tracking applies to all orders within Australia. 

Your print order will be prepared and made-to-order then packed and shipped within 3-4 business days. Then standard shipping times apply. 

Shipping within Australia takes on average 2-8 business days, with some states (WA, SA, NT) taking from 5-10 business days. However please see your unique tracking details once your order is placed. 

* Christmas Shipping, Covid, Floods, Derailments:

We have now entered our busiest time of the year along with already existing delays and therefore Australia Post has warned that there may be delays with the normal shipping estimates. Expected shipping times are our best guess only.

All framed prints are supplied in durable cardboard boxes with specialised packing inserts to prevent damage.

All unframed prints are supplied in a durable cardboard tube or flat pack.

LOCAL PICK UP (PERTH METRO AREA)

If you would like to pick up your print directly and avoid longer shipping times (especially around Christmas) please contact me directly as soon as you place your order or before. Alternatively you can leave a note in the order section on the check out page. I will then be in contact to arrange your pick up!
Local pick up area: West Leederville & Swanbourne (WA)

EXPRESS SHIPPING | INTERNATIONAL SHIPPING

If you require express shipping or international shipping please contact me directly with your request and I will do my best to accomodate. thesatchel@outlook.com

SHIPPING POLICY

If an order is returned to me due to an error in the customer entering incorrect mailing/address details, re-delivery fees are passed onto the customer to pay for the reshipment to occur. Orders cannot be cancelled at this point in time. Please double check you have entered the correct details before placing your order. 

I do not take responsibility for damages caused to a product by how the packaging is opened once it has reached the recipient. I do not take any responsibility for lost or stolen mail once it has left our hands. If your item has been mis-handled, lost or incorrectly delivered by Australia Post - we will lodge a complaint for you and escalate the matter however I do not replace or refund if third parties have incorrectly handled mail. If you receive a package which has been tampered with, please lodge a stolen goods report with your local law enforcement. I am in no way responsible for lost, mis-handled or stolen goods.